Privacy & Cookie Policy


During our day to day activities we may collect personal information (data) about you. This policy details data we collect and why we collect it. If you have any questions about this policy please email us at the address below.

We take your data privacy seriously and may update this page from time to time. This policy was last updated in October 2018.

Who we are

Mickenna Hair, Castle Square, Bletchingley, Surrey, RH1 4LB

Telephone: 01883 744130



Personal data we collect and why we collect it

Most of the data we collect and process is provided by you when making a booking at the Salon, and during your treatments. Your personal data is used to:

  • provide you with excellent customer service
  • facilitate bookings at our Salon
  • manage the health, safety and security of clients
  • handle enquiries, feedback and complaints

We use the Slick Online Booking System. They may collect some personal information to provide you with the service you request. Please see their Privacy Policy here:


If you contact us by email or telephone, we may keep a record of that correspondence and any information obtained.

Details of transactions you carry out in our salon will be kept on our computerised system.

Your rights

We take suitable measures to safeguard and secure all data collected.

You may request a copy of the personal data we hold about you. We will amend our records if you let us know of any changes.

We retain personal data for the period that it is required for processing and where we are obliged to do so. For example in accordance with financial record keeping.

We will not share your personal information with a third party unless we are legally obliged to do, for example if we were involved in legal proceedings.

We will hold records for the duration of our business relationship. Records will be archived after 18 months of inactivity.


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